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Your Care Isn’t One Size Fits All. Why Is Your Marketing?
Catharine Szefcyk Catharine Szefcyk

Your Care Isn’t One Size Fits All. Why Is Your Marketing?

Most healthcare marketing is built around what your system does best. But 52% of patients choose their provider based on bedside manner and personal connection. Causeway's Drivers of Care model identifies which patients in your market are driven by quality, connection, or convenience before you spend a dollar reaching them.

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Beyond GLP-1: Rethinking Your Endocrinology Service Line
Catharine Szefcyk Catharine Szefcyk

Beyond GLP-1: Rethinking Your Endocrinology Service Line

Most endocrinology campaigns describe their audience but don’t tell you what to do with that information. Here’s what the data actually says about the 9.7 million likely endocrinology patients, and how to build a smarter campaign strategy around them.

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Healthcare Marketing is No Longer “Consumer vs. Referral” - It’s Both
Catharine Szefcyk Catharine Szefcyk

Healthcare Marketing is No Longer “Consumer vs. Referral” - It’s Both

Patient-Led vs. Referral-Driven

Healthcare marketing is often framed as a choice between consumer-driven and referral-driven growth. In reality, decision ownership exists along a continuum shaped by acuity, influence, and operational friction. As hybrid behavior expands, aligning strategy to real-world decision pathways is becoming a competitive requirement.

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It’s Time to Breakup with Your Old KPIs
Catharine Szefcyk Catharine Szefcyk

It’s Time to Breakup with Your Old KPIs

Marketing Measurement

For years, marketers have been chasing the same metrics; clicks, impressions, open rates. But in 2025, those numbers tell only part of the story. They measure activity, not impact.

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